Recording your Zoom meeting

If you would like to record your meeting you have the option to record the meeting locally onto your computer or record to the cloud.

When meetings are recorded:

  • Participants must be informed that the meeting will be recorded by the host.
  • Participants must be informed that chats may be retained and can be requested under Freedom of Information and Protection of Privacy Act requests.

For detailed information visit Zoom’s Support Page on “Cloud Recording” and “Local Recording“.

IMPORTANT NOTE: If you are recording a meeting that contains confidential information, please be careful about how the video file for that recording is stored and shared. The safest way to share a recording is to record the meeting to your computer and then manually upload that file to YuJa.

Record to Your Computer (Local Recording)

Local recording allows users to record meeting video and audio locally to their computer. The recorded files can then be uploaded to our institutionally supported video hosting platform (YuJa).

1. Click the Record button in the meeting toolbar.

2. A menu prompt will appear, select Record on this Computer.

3. Hosts will see the following recording indicator in the top left corner when the recording has started.

Note: If the above icon is not visible in the meeting, the meeting is not being recorded.

4. In the participants window it will also display a recording indicator next to the user who is actively recording.

5. In the meeting toolbar you will notice the record button has switched to a Pause/Stop Recording button. You can click the Pause or the Stop button separately to perform those actions. If you click Pause it will switch to a Resume button. Clicking Resume will then resume the recording of the meeting.

6. Once the meeting has ended, a prompt will appear stating “You have a recording that needs to be converted before viewing.” Wait for the recording to convert before it can be accessed.

Note: If the meeting unexpectedly shuts down or the conversion process is interrupted, the recording files could become corrupted and non-recoverable.

7. Once the conversion process is complete, the folder containing the recording files will automatically open.

Recording file formats

  • MP4: Audio/Video format the Zoom recording uses. This is named “zoom_0.mp4” by default. Each subsequent recording is then in sequential order: zoom_0, zoom_1, etc.
  • M4A: Audio format the audio-only file uses. This is name “audio_only.m4a” by default. Each subsequent recording is in sequential order: audio_only_0, audio_only_1, etc.
  • M3U: Playlist file to play/load all individual MP4 files (Windows only)
  • Chat: Standard text or .txt file. This is named “chat.txt” by default.

Cloud recording

When you record a meeting and choose Record to Cloud, the video, audio, and chat text are recorded in the Zoom Cloud. The recording files can then be downloaded to a computer or streamed from a browser via HTML5.

1. Click the Record button in the meeting toolbar.

2. A menu prompt will appear, select Record to the Cloud.

3. Hosts will see the following recording indicator in the top left corner when the recording has started.

4. To stop the recording press Stop Recording or end the meeting.

5. Process recording

Once the recording has been stopped, it needs to be processed before viewing. Zoom will send an email to the host when the recording is ready. The message will have details including the link and a preassigned password to access the recording, which you may then share with your viewers.  You may also manually retrieve this information by logging in to the Zoom web portal as host, then clicking on Recordings and Cloud Recordings.

For Continuing Education courses:

Most students in the Continuing Education program do not have UCalgary IT accounts.  If students experience difficulty accessing cloud recordings because they are prompted to sign in, as instructor of the course, please adjust your recording settings according to the instructions on this page: https://ucalgary.service-now.com/kb_view.do?sysparm_article=KB0033096