Zoom: Additional Links and Resources
UCalgary IT Knowledge Base – Zoom users guide
https://ucalgary.service-now.com/it?id=kb_article&sys_id=a8b2c49edb4f2f047cab5068dc96191f
Continuing Education students unable to view class recordings
https://ucalgary.service-now.com/kb_view.do?sysparm_article=KB0033096
Resources from Zoom support page (zoom.us)
Zoom Help Center
- Getting started: https://support.zoom.us/hc/en-us/categories/200101697
- Desktop client and mobile app comparison: https://support.zoom.us/hc/en-us/articles/360027397692-Desktop-client-and-mobile-app-comparison
Zoom video tutorials
This page has a number of video tutorials on how to use Zoom.
Roles in a meeting
There are multiple roles available for a meeting: host, co-host, alternative hosts, and participants. Learn more about the different roles here:
https://support.zoom.us/hc/en-us/articles/360040324512-Roles-in-a-meeting
Tips and tricks: Teachers education on Zoom (PDF)
https://zoom.us/docs/doc/Tips%20and%20Tricks%20for%20Teachers%20Educating%20on%20Zoom.pdf
Best practices for securing your virtual classroom
Zoom comes pre-stocked with numerous security features designed to control online classrooms, prevent disruption, and help educators effectively teach remotely. Here are some best practices for securing your virtual classroom using Zoom.
https://blog.zoom.us/wordpress/2020/03/27/best-practices-for-securing-your-virtual-classroom/
Joining a test meeting
You can join a test Zoom meeting to familiarize yourself with the Zoom and test your microphone/speakers before joining a Zoom meeting.
https://support.zoom.us/hc/en-us/articles/115002262083-Joining-a-test-meeting
Troubleshooting
The page below provides information on how to troubleshoot Zoom.
https://support.zoom.us/hc/en-us/sections/200305593-Troubleshooting
- Test audio: https://support.zoom.us/hc/en-us/articles/201362283-Testing-computer-or-device-audio
- IOS/Android Audio Problem: https://support.zoom.us/hc/en-us/articles/204484835-My-Audio-is-Not-Working-on-iOS-or-Android
