Captioning a Video
Auto-captioning is added to captures by default majority of the time.
If you wish to make changes to the transcript after auto-captioning has been completed, please follow these steps:
1. Under My Media and navigate to the desired video. Mouse over the video thumbnail and choose Edit.
2. Click on the CC button to view the auto-generated captioning. Edit your text as desired and click Save when done.
NOTE: It is recommended that you keep captioning on to improve accessibility, however, if you wish to remove the text generated by auto-caption or to upload your own caption file, please see https://support.yuja.com/hc/en-us/articles/360051103634-Manually-Uploading-Auto-Captions
If your original video is missing the auto-generated caption, it could be due to the quality of your audio. You may try to force this transcription process again by going to More on the video thumbnail, then selecting Accessibility, Auto Caption and Save Accessibility.