Top Hat FAQs

1. How long will my questions and responses be available through Top Hat? 

We currently do not batch delete any content from Top Hat, so everything that was created by the instructor since Top Hat was implemented should still be there.

 2. Can the answers students provide be anonymous, even to the instructor? 

You can make questions anonymous to the instructor and other students when creating questions. See https://support.tophat.com/s/article/Professor-Anonymous-Questions for more information.

3.  For new Top Hat accounts how are usernames and passwords assigned and communicated to students?

Usernames and passwords are created by students. Instructors do have the ability to invite student enrolment by using the Top Hat “Student Manager” feature.

NOTE: UCalgary currently does not have the Single Sign-On (SSO) authentication process in place, so students will be required to create their Top Hat accounts manually, using their @ucalgary email addresses rather than personal email accounts (except for Continuing Education students.) Failure to do so may lead to access or grade syncing issues.