Adobe Connect Meeting 9.5 (Upgrade)

On March 12, 2017, Adobe Connect Meeting has been upgraded from version to 9.2.1 to 9.5.6 to address a number of known issues as well as to ensure that our campus community has access to the program’s new features and improved tools. Please refer to the following pages to find out what’s new and the […]

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Institutionally supported and approved online learning technologies

If you would like to use an online learning technology that is not listed on this page, please contact your IT Partner to begin the process of review and evaluation for use within courses. In accordance with University of Calgary policies, including the University of Calgary’s Electronic Communications Policy, and in compliance with provincial regulations […]

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Intro to D2L

If you are new to D2L, need a refresher, or simply want to do more with D2L, check out these great resources. Below are a few things that you may find helpful at the beginning of the semester: Logging in and Basic Navigation in D2L Watch the demo videos or click on the PDFs for detailed […]

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D2L Maintenance Window

MAINTENANCE WINDOW/ SCHEDULED OUTAGE As the D2L (Brightspace) service is hosted off-campus, we will be following D2L’s regular scheduled maintenance windows.   These maintenance windows are scheduled for the 2nd Saturday/ Sunday of each month, between 11:00PM and 5:00AM MST (Mountain Standard Time, Local Calgary time).   Impact to End Users:   D2L’s servers will be available during the Maintenance Window.  […]

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Adobe Connect Connection and Audio Troubleshooting Guide

Please use the following two resources to help troubleshoot connection and audio issues you may be having before contacting IT Support: Adobe Connect Audio Settings Adobe Connect Troubleshooting tips Adobe Connect Meeting Connection Diagnostic Test and Troubleshooting Tips (External link) Adobe Self-Help Link for On-Premise Customers (External link) NOTE: Windows 10 is not supported at this time. […]

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D2L Gradebook & Assessment

These guides (Video & PDF’s) will help you set up your gradebook. UofC Video: Printable PDF Guide: PDF Setting up Gradebook  How to: Gradebook Set-up Wizard: Recommended Settings Add Assessment Items to Gradebook Add Assessment Category to Gradebook Enter Grades Calculate and Release Final Grades How to View a Student’s Grade Display as Instructor Copy […]

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