Please use the following two resources to help troubleshoot connection and audio issues you may be having before contacting IT Support:
- Adobe Connect Audio Settings
- Adobe Connect Troubleshooting tips
- Adobe Connect Meeting Connection Diagnostic Test and Troubleshooting Tips (External link)
- Adobe Self-Help Link for On-Premise Customers (External link)
NOTE: Windows 10 is not supported at this time. We do not recommend upgrading your operating system if you are currently teaching or taking a class.