UofC IT Support Information

IT Support Centre   403.220.5555 North American Toll free: 1.888.342.3802 itsupport@ucalgary.ca Online Service Request MS 773, Main Campus Mon – Fri 8 a.m. – 5 p.m. Sat – Sun 10 a.m. – 2 p.m. The IT Support Centre offers extended hours during the first three weeks of the Fall and Winter terms from 8 a.m. […]

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Adobe Connect Meeting System Requirements

Please visit the Adobe Support website for Connect Meeting system requirements. Configure Your Computer for the Adobe Connect Meeting application (version 9.5) If you are a Meeting Host or a Presenter, it is recommended that you install the latest release of the Adobe Connect add-in: https://helpx.adobe.com/adobe-connect/kb/adobe-connect-9-5-add-in-release-notes.html

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Adobe Connect Connection and Audio Troubleshooting Guide

Please use the following two resources to help troubleshoot connection and audio issues you may be having before contacting IT Support: Adobe Connect Audio Settings Adobe Connect Troubleshooting tips Adobe Connect Meeting Connection Diagnostic Test and Troubleshooting Tips (External link) Adobe Self-Help Link for On-Premise Customers (External link)

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